For referring doctors
If a patient of yours is considering treatment abroad, or has already consulted us, this page explains exactly what we do, what you receive, and what it costs you. Which is nothing.
01 The problem we both see
It happens in every country that sends patients abroad. A patient you have followed for years hears about a hospital overseas, stops mentioning it to you, travels, is operated on, and returns. Sometimes they do not come back to you at all, because they feel awkward about having gone without telling you.
So the most fragile part of their care — the weeks after major surgery, at home, thousands of kilometres from the operating surgeon — happens with nobody local who knows what was done.
That is bad medicine, and it is avoidable with a letter.
02 Doctor to doctor
If you have a case you would like to discuss — a decision you are unsure about, an operation not available locally, or a patient already determined to travel — write to us and we will connect you directly with the right specialist in India for a clinical conversation.
Fifteen to twenty minutes, doctor to doctor, usually within 48 hours. No patient present, no report, no invoice. This is a curbside consult between colleagues, which is what doctors have always done for each other.
If the case then needs the full workup — case preparation, a consultation with the patient, transcript, written plan, alternatives and costing — that is a service the patient pays for. You are never charged.
03 What you receive
What the specialist has advised and why, including the alternatives discussed and the option of not operating. You may disagree, and if you do we want to hear it — you know things about this patient that no remote consultation will surface.
You are welcome in the consultation itself. Many patients prefer it, and it is the fastest way for you to ask the questions that matter to their ongoing care.
A referral letter, the discharge summary and a follow-up plan — what was done, what to watch for, what needs checking and when. Your patient walks back into your clinic with a document rather than an apology.
If something concerns you in the weeks after they return, you reach the operating specialist directly. Not a coordinator, not a call centre.
04 What this asks of you
Use us for one case and never again. Send a patient to a different country entirely. Nothing here binds you.
Our involvement ends when they are home and back under your care. We are a clinical opinion and a pathway, not a new medical home.
If our specialist's advice looks wrong for this patient, tell us. A second opinion that cannot be argued with is not worth having.
Your involvement does not pause while your patient is in India. You are welcome in the case discussions, you receive the imaging and reports as they come, and your view on their other conditions is actively sought — you know things about this patient that no visiting team will discover in a week.
05 How to reach us
Four lines is enough. We reply with a time for the specialist to speak to you directly, usually within 48 hours.
We charge patients for consultations and reports. Separately, international treatment prices contain a referral margin set by the hospital, and where a patient is treated at a hospital they reached through us, part of that margin comes to us. We state that plainly on our disclosure page rather than leaving you to wonder.
The specialist who advises you or your patient takes no part of that margin. They are paid for the consultation, and their standard surgical fee if they later operate.
Doctor to doctor, usually within 48 hours, at no charge. Your patient stays yours.
Before you read on
So we show you the right contact details and the examples that apply to your country. We do not ask for your name or your email.
One more
Medical wording has to be exact, so we only publish a language once a doctor who speaks it has checked every page. The others are being prepared now.